Privacy Policy

Effective Date

NOV 7, 2024

At neodev (“we,” “our,” “us”), we are committed to protecting the privacy and confidentiality of our website visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.neodev.pl , and use our services. Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect different types of information from you depending on your interactions with our website and services, including:

A. Personal Information
When you contact us, register for services, or place an order, we may collect personal information such as: Name, Email Address, Postal Address. Phone Number, Company Name, Payment Information etc.

B. Non-Personal Information
We may also collect non-personal information such as: IP Address, Browser Type, Device Type, Pages Visited, Referral Source, Time Spent on the Website etc.

This information is collected to help us improve our website and services.

2. How We Use Your Information

We use the information we collect for the following purposes:

A. Providing Services

To process your orders, transactions, and inquiries.
To deliver the products and services you request.
To communicate with you about your orders, requests, or any changes to our services.

B. Improving Our Services

To analyze website traffic and usage trends to improve user experience.
To troubleshoot issues and maintain the functionality of our website.

C. Marketing and Communication

To send promotional offers, newsletters, and other marketing communications.
You can opt out of these communications at any time by following the unsubscribe link provided in our emails or contacting us directly.

D. Legal Compliance

To comply with legal obligations, resolve disputes, and enforce agreements.

3. How We Share Your Information

We may share your personal data under the following circumstances:

A. Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, shipping companies, and IT support services. These third parties are only allowed to process your data for the purpose of providing services to us, and they are required to protect your information.

B. Legal Obligations
We may disclose your information if required to do so by law, such as in response to a court order, or when necessary to protect our legal rights, enforce our agreements, or investigate potential fraud or violations.

C. Business Transfers
In the event of a merger, acquisition, or sale of some or all of our assets, your personal data may be transferred to the new ownership as part of the business continuity process. We will notify you if such a transfer occurs.

4. Data Security

We are committed to protecting the security of your personal information. We use a combination of physical, electronic, and procedural safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction.

Encryption: Sensitive information, such as payment details, is encrypted during transmission using Secure Socket Layer (SSL) technology.
Access Controls: We restrict access to your personal information to employees, contractors, and third parties who need that information to process your requests.
Data Breaches: In the event of a data breach, we will notify affected individuals and relevant regulatory bodies as required by law.

Encryption: Sensitive information, such as payment details, is encrypted during transmission using Secure Socket Layer (SSL) technology.
Access Controls: We restrict access to your personal information to employees, contractors, and third parties who need that information to process your requests.
Data Breaches: In the event of a data breach, we will notify affected individuals and relevant regulatory bodies as required by law.

5. Retention of Data

We will retain your personal data for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

Under the UK General Data Protection Regulation (GDPR) and other applicable laws, you have the following rights regarding your personal data:

A. Right to Access
You have the right to request access to the personal data we hold about you, as well as information on how we use it.

B. Right to Rectification
If the information we have about you is incorrect or incomplete, you have the right to request corrections.

C. Right to Erasure
You may request the deletion of your personal data if it is no longer necessary for the purposes it was collected, or if you withdraw your consent.

D. Right to Restrict Processing
You have the right to request that we limit the processing of your data in certain situations, such as when you contest the accuracy of the data.

E. Right to Data Portability
You can request a copy of your personal data in a commonly used and machine-readable format.

F. Right to Object
You may object to the processing of your data for direct marketing or other purposes, and we will cease processing upon receiving your request.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, monitor website performance, and analyze web traffic.

A. Types of Cookies We Use

Essential Cookies: These cookies are necessary for the functioning of the website and enable you to use its features, such as accessing secure areas.
Analytics Cookies: These cookies help us understand how visitors interact with the website, improving performance and usability.
Marketing Cookies: We may use cookies to deliver personalized advertisements and marketing materials based on your browsing behavior.

B. Managing Cookies
You can control your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our website.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete the information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

neodev
Address: 27grudnia 5/5a , 61-737 Poznań
Email: [email protected]
Website: www.neodev.pl

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